How To: Import Events by File

Edited

Learn how to import your usage-based billing events with Maple's template.

1. Click Settings > Imports

2. Click +Import > Event

3. Select the Completed Customer File for Import

Please see How To: Prepare Event Template for Import for more information on filling out the import template.

Supported file types: xlsx, csv

5. Select the Header Row and Click Continue, then Click Submit to Start Your Import

Maple will send an email notification when your import is complete.

Tip: Review Completed/Failed Rows

Errors in the import file can be reviewed in the import details. Before re-importing failed rows, remove all successfully imported events from the import file.

Tip: Review Updated Usage in Subscription

To see your imported usage, navigate to the subscriptions tab, and click on the subscription(s) you imported data for.

If subscription includes more than one billable metric, click the metric dropdown to toggle between them.

If there is a price associated with the billable item, this can also be reviewed in the upcoming invoice.

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