How To: Configure and Send Invoice Payment Retry Notifications
Edited
If a payment for one of your customers fails, Maple allows you to continue to retry failed payments for invoices, as well as send out notifications to the customer of failed payment.
1. Click Settings > Invoices > "Notifications"
2. Turn "Enable Payment Retries and Retry Notifications" On
3. Click "Set your own"
This will allow you to create a custom payment retry and notification schedule.
4. Select your Action
You can choose one of four actions:
Retry payment, with email
Email customer
Cancel subscription
Mark subscription as unpaid
Notify account owner
You can also set up repeat reminders by clicking "Continue reminders".
5. Click "Save"
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