How To: Issue a Credit Note for an Invoice

Edited

Use Credit Notes to apply discounts or reduce the amount owed on unpaid invoices.

1. Click Invoices > Overview > Select Invoice

 2. Click Share > Issue Credit Note

3. Fill out the Credit Note Information

  • Effective Date

  • Internal Reason

4. Input the Amount

5. Click "Issue Credit Note"

6. The Invoice will now expect a Reduced Payment

The customer will be emailed details regarding their changed invoice.

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