How To: Import Customers by File

Learn how to import your customers into Maple. If you use Stripe to manage your customers and subscriptions, please reach out to us to enable a sync from Stripe to Maple.

1. Click Settings > Imports

2. Click +Import > Customer

3. Download Maple's Customer Import Template

"Email" and "External Identifier" are required fields for import. The External Identifier must be a unique value for each customer.

4. Select the Completed Customer File for Import

Supported file types: XLSX, CSV

5. Select the Header Row and Click Continue, then Click Submit to Start Your Import

Maple will send an email notification when your import is complete.

Tip: Review Completed/Failed Rows

Errors in the import file can be reviewed in the import details. Before re-importing failed rows, remove all successfully imported customers from the import file.