Contracts and Agreements Overview

Legally binding documents that define specific terms such as pricing, payment obligations, deliverables, and enforceable responsibilities between parties. These contracts will turn into automated billing and follow the process of payment and invoicing after signing. Examples include:

• Software Subscription Contract – Defines the terms for accessing and using software on a recurring basis (monthly, annual, etc.), usually SaaS.

• Professional Services Contract – Covers consulting, implementation, training, or other service-based work with defined deliverables.

• Maintenance & Support Contract – Outlines ongoing technical support, updates, bug fixes, and service levels after software delivery.

Broader understandings that outline intentions, roles, or expectations, but may not include binding elements like costs or payment terms. Examples include:

• Non-Disclosure Agreement (NDA) – Ensures that confidential information shared between parties remains private and is not disclosed to others.

• Master Service Agreement (MSA) – Provides an overarching framework for the business relationship, with specific projects governed by separate Statements of Work (SOWs).

• Data Processing Addendum (DPA) – Defines how personal data is collected, processed, and protected, usually to comply with privacy laws like GDPR.

• Partnership Agreement – Outlines the terms of a business partnership, including roles, responsibilities, profit sharing, and decision-making authority.

Unlike sales contracts, agreements do not include line items, pricing, or payment terms. They are meant for formal, non-transactional arrangements.

Contracts can be edited to adjust product pricing, expiration dates and any other contract details if they are not in the status "Pending Payment" or "Executed". When edited, the original link to the contract will update immediately so you can simply pull back the contract, make edits and not have to send another contract to the recipient.