SendGrid

Edited

1. Create a SendGrid Account (if needed)

Visit the Sign up page in SendGrid.

2. Verify your domain

Verify your domain or sender signature if you have not already completed it. See How to set up domain authentication for more details.

⚠️ This needs to be completed for us to be able to use your “From” address.

3. Get API Key from SendGrid

Visit the API Keys page in SendGrid. Click on the Create API Key button. Ensure you have provided Full Access for

  • Mail Send

  • Tracking -> Click Tracking, Open Tracking

Click Create and View. Then, copy the API Key generated.

4. Paste the API Key in Maple

Visit the Integrations tab in Maple. Find the SendGrid integration and click on Install. Paste the API copied from Step 3, then click Update.

5. Copy Webhook URL from Maple

6. Create a Webhook in SendGrid

Visit the API Keys page in SendGrid. Click on the Create new Webhook button. Paste the URL copied from Step 5.

1. Ensure the following actions are selected:

  • Opened

  • Clicked

  • Spam Reports

  • Bounced

  • Delivered

2. Enable Signed Event Webhook
3. Click
Save.

7. Copy Verification Key from SendGrid

Edit the newly created Webhook.

8. Paste Verification Key in Maple

Under the Email Tracking section, click Edit. Paste the Verification Key copied from Step 7, and click Update.

9. Provide the "From" Address

⚠️ Ensure the “From Address” is part of the domain verified, or that is exact “Sender Signature” is added in Step 2.

10. Complete

Your SendGrid integration with Maple is now fully configured. Maple can send emails using your verified domain, track email opens and clicks, and handle bounces or spam reports. You’re ready to start sending transactional and notification emails to your customers.

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